At Caesars, we believe that gaming should always be a fun and controlled experience for every Filipino player. We are committed to providing tools, resources, and clear guidance to help you stay in charge of your play at all times. Your wellbeing comes first — always.
Get Started Read FAQCaesars provides a full set of player protection tools built directly into your account. These features are available to all registered Filipino players at any time, free of charge.
Set a daily, weekly, or monthly deposit cap on your Caesars account to keep your spending within a budget you are comfortable with. Once a limit is set, it takes effect immediately and can only be lowered right away — increases require a cooling-off period to protect you from impulsive decisions. This tool is one of the most effective ways to stay in control of how much you spend on gaming each month.
Enable session time reminders so that Caesars will notify you after you have been playing for a set period of time. Long gaming sessions can sometimes go unnoticed, and these reminders help you stay aware of how much time you are spending on the platform. Taking regular breaks is an important part of keeping gaming enjoyable and stress-free for Filipino players.
If you feel that you need a break from gaming, Caesars offers a self-exclusion option that temporarily or permanently restricts access to your account. You can choose a cooling-off period ranging from a few days to several months, or opt for a permanent exclusion if needed. During any self-exclusion period, you will not receive any promotional communications from us, and your account will be fully restricted.
Caesars strictly enforces the minimum age requirement of 21 years old for all players in the Philippines, in line with local gaming regulations. Every new account goes through a mandatory identity and age verification process before any deposits or gameplay are permitted. We take underage gaming seriously and have multiple safeguards in place to prevent minors from accessing the platform.
Reality check notifications give you a clear summary of how long you have been playing and how much you have wagered during your current session. These pop-up reminders appear at intervals you choose, giving you the information you need to make an informed decision about whether to continue or take a break. Staying informed about your activity is a key part of responsible play.
If you are concerned about a family member or friend who may be experiencing problems with gaming, Caesars encourages you to reach out to us at [email protected]. We can provide guidance on how to approach the situation and connect you with professional support resources available in the Philippines. You do not have to face this alone — our team is here to help.
Gaming is meant to be an enjoyable pastime, not a source of stress or financial hardship. Being aware of the warning signs of problem gaming is the first step toward getting help.
If you or someone you know needs support, these organisations provide free, confidential assistance to people affected by problem gaming in the Philippines.
The NCMH provides mental health services and counselling for Filipinos dealing with behavioural issues including problem gambling. Their crisis hotline is available around the clock to provide immediate support and referrals to appropriate care. Reaching out early can make a significant difference in recovery outcomes.
Gamblers Anonymous offers a peer support programme for individuals who want to stop gambling and reclaim control of their lives. Regular group meetings are held across the Philippines, providing a safe and non-judgmental space to share experiences and receive encouragement from others who understand what you are going through.
Our player support team is available to help you activate any responsible gaming tool on your account, discuss your options, or simply listen if you have concerns about your gaming behaviour. You can reach us at any time by emailing [email protected]. All enquiries are handled with complete confidentiality and without judgement.
Gaming at Caesars should always be enjoyable, safe, and within your means. If you have any questions about our responsible gaming tools or need assistance setting up limits on your account, our team is ready to help. You can also visit our FAQ page for quick answers to common questions about player protection.